The following are the terms and conditions that constitute our return and refund policy for both digital and physical goods.
Digital Goods
We stand behind our digital products and the way we’ve described them to our customers. On all plans, we’ve offered detailed photographs, floorplan and schematic drawings, and product specifications. All sales are final on digital products.
Why are there no returns or exchanges on digital products?
Due to the nature of this product, a digital download, we don’t offer refunds because you would still retain it after the fact. Simply, It can’t be damaged, it lasts forever, and you can’t send it back.